These Terms of Service (“Terms”) govern your use of the OneStep Visas website and the consulting services provided by OneStep Visas LLC. By accessing our website or engaging our services, you agree to these Terms.
OneStep Visas is a U.S. immigration consultancy. We are not a law firm, and our consultants are not licensed attorneys. We assist with the preparation, review and filing of visa and immigration applications, but we do not provide legal advice or courtroom representation. For matters requiring legal counsel, we will refer you to a qualified attorney.
A formal engagement begins only when you sign our written engagement letter and pay the agreed retainer. Discovery calls and informal email exchanges do not create a consultant-client relationship.
Our fees are flat and quoted in writing before any work begins. Government filing fees, certified translations, courier costs and similar third-party expenses are billed at cost. Payment terms are stated in your engagement letter.
You agree to provide accurate, complete and truthful information and documentation. False or misleading information can result in visa denial, removal proceedings, or permanent inadmissibility. We reserve the right to terminate any engagement where we believe a client has knowingly provided false information.
The decision to grant or deny a visa rests solely with USCIS, the U.S. Department of State, or the relevant consular officer. We make no representation, warranty or guarantee as to any specific outcome.
To the maximum extent permitted by law, OneStep Visas’s aggregate liability for any claim arising out of or related to our services shall not exceed the total fees paid by you for the engagement giving rise to the claim. We are not liable for indirect, incidental, consequential or punitive damages.
All content on this website — including text, graphics, logos and code — is the property of OneStep Visas LLC and protected by U.S. and international copyright laws. You may not reproduce, distribute or modify any portion of this website without our prior written consent.
Our website may link to third-party websites for your convenience. We are not responsible for the content or practices of those sites.
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any dispute shall be resolved exclusively in the state or federal courts located in New York County, New York.
We may update these Terms at any time. Continued use of our website after such changes constitutes acceptance of the revised Terms.
OneStep Visas LLC
3213 Briercliff Road, New York, NY 10013
Email: info@onestepvisas.com
Phone: +1 (718) 708-2798
