Plain-English answers to the questions we hear most.

No. Monroe Pathway Visas is an immigration consulting and document-preparation practice. We help you complete USCIS forms and assemble evidence, but we are not attorneys and we do not give legal advice. When a case needs a lawyer — removal proceedings, asylum, anything criminal-adjacent — we refer to one of three Houston-area firms we trust.

We charge a flat fee, quoted in writing, before you commit. There are no hourly bills, no "discovery" surcharges, and no surprise add-ons. USCIS filing fees are separate and paid directly to USCIS.

No. We handle the entire intake, document upload, review, and signature process remotely through an encrypted client portal. You're welcome to visit our Monroe Street office if you prefer — many clients do for the final signing.

One RFE response is included in every engagement. If a second RFE is issued on the same case, we'll quote a small flat fee to handle it — usually $150–$300 depending on complexity.

Yes. About 35% of our clients live outside Texas. USCIS forms are federal, so location of the consultant doesn't matter — what matters is accurate preparation. We've served clients in all 50 states.

Yes. For engagements over $700, we split the fee 50% at signing and 50% at packet delivery. Larger employment cases can be split into three installments.

English and Spanish, fluently. For other languages we coordinate certified interpreters at cost.

Discovery calls are usually available within 2–3 business days. Once you sign the engagement letter, we typically begin drafting within one week and deliver a complete packet within 2–4 weeks depending on case type.

No reputable consultant or attorney can guarantee a USCIS outcome. What we can promise is a complete, well-organized packet that minimizes avoidable RFE triggers and gives your case the best chance on its merits.

Call 713-479-6370, email accounts@onestepvisas.com, or use the contact form. We respond to all inquiries within one business day.